Community First Bank - Chicago
Security Policy

C1Banker Online Banking Security
Community First Bank - Chicago uses the most advanced security available on the Internet today. The same level of security used in our bank, ATM machines and C1BANKER telephone banking system are also employed in the C1BANKER Online Internet banking product. All sensitive information is encrypted and online access requires a Personal ID and a Password known only to you. (Note: Only valid account-holders should know the C1BANKER Online Banking ID and PIN)

Designed and tested with and by industry experts, Community First Bank - Chicago C1BANKER Online Banking state-of-the-art technologies will protect your information.

Government regulators oversee all of our banking operations including online banking. In addition, Government agencies regularly audit our operations to ensure we comply with best business practices and the law.

Besides the security measures already mentioned, we employ internal bank controls to ensure optimum security for your Internet banking.

Secure Access Through Verified User Logon
User IDs and Personal Identification Numbers (PIN) identify you as a unique customer to our system. When signing up you are assigned User ID and PIN. After successfully signing on for the first time, you are prompted immediately to change your PIN number.

PIN Lockout Due To Unauthorized Access
In an effort to keep unauthorized individuals out, we have instituted an account lockout policy. If for any reason an invalid PIN is entered three consecutive times, then the account becomes locked out. You must contact C1BANKER Banking Online support during regular business hours.

Automatic Log-Off
If you have successfully signed on to our system and there is no activity for a period of ten minutes, you will be automatically logged off. To access your account again you will be required to sign back in.

Secure Transfer Of Data
A process called 128-bit encryption is used to scramble your account information while it is being transferred across the World Wide Web to reduce the risk of it being intercepted and read by unauthorized persons. The data is then decoded on the receiving end and retransmitted in the same fashion back to the user. Use of this level of encryption may require you to upgrade your browser to one that will support this level of security. Click here to test your browser.

In addition to encryption, sophisticated firewalls and other intrusion deterrents are used to ensure only you have access to your information on our server.

What is the best way for you to protect your own Internet security?
While Community First Bank - Chicago works to protect your banking privacy, you also play a pivotal role in protecting your accounts. The following are a few things you can do on your own to protect your account information:
  • Choose a good Personal Identification Number! You should carefully select a PIN that is hard to guess and never use a word that can be found in the dictionary.

  • Memorize your PIN! Even the best PIN is worthless if it's written on a note attached to your computer or an entry in your checkbook.

  • Don't share your Internet Banking PIN with anyone else.

  • Your PIN is designed to protect the privacy of your banking information, but it will only work if you keep it to yourself.

  • If you think your PIN has been compromised, change it immediately online and immediately contact the Bank. Call us at 773-262-1100 or send us a note using the tab labeled Contact Us near the top of our web page.

  • Change your Login ID and PIN as often as you wish. (We recommend changing your PIN at least once each month.)

  • Don't leave your computer unattended during a C1BANKER Online banking session - click on EXIT to end your session.

  • Once you have finished conducting your banking on the Internet, always sign off before visiting other Internet sites.

  • If anyone else has access to your computer, clear your browser's cache in order to eliminate copies of Web pages that have been stored on your hard drive.

  • Avoid using public Internet access terminals when conducting your Internet banking.

Important Note: While we continue to do everything possible to ensure the security of our system, we are not responsible for any breach of security that is outside of our control.

Email Solicitation
Community First Bank - Chicago does not solicit information (Social Security Number, account numbers, credit card numbers, passwords, etc.) by means of email. If you receive an email requesting confidential information from someone claiming to represent Community First Bank - Chicago, do not respond to the email. Please call 773-262-1100 to report any solicitation of this kind that you receive.

Report Suspicious Activity
If you notice that there is suspicious activity in your account contact us immediately.

At Community First Bank - Chicago, we feel that online banking is a fast, friendly and convenient way for you to have access to your accounts 24 hours a day. The security of your accounts will remain one of our top priorities and something that we are constantly striving to improve everyday.